- About the app
- Social Media in one helpdesk: Integrate social media channels - Facebook, Twitter, Youtube, Disqus, email, etc and deliver streamlined client support from one dashboard.
- Marketplace: Support the most popular marketplaces - eBay, Amazon, etc. Utilize pre-defined templates, Reporting, Automated workflow for quick support.
- Customized Helpdesk-Email and form: A Binaka (light-weighted app) attach with a custom Form helps the customer to send an instant query from the Shopify front panel itself.
This app is quite useful for the users to post their queries and get instant response from the helpdesk. The application is quite simple and easy to use. It has integrated social media channels such as Facebook, Twitter, Youtube, Disqus, email and many more. The helpdesk also provides the support for the eBay, Amazon, and other major marketplaces.
